City CIOs Scott Conn and Paul Poledna explain how AI chatbots, cloud-based ERP resources and smart utility tools are transforming Mesa’ s infrastructure
CITY OF MESA
City CIOs Scott Conn and Paul Poledna explain how AI chatbots, cloud-based ERP resources and smart utility tools are transforming Mesa’ s infrastructure
W ithin Arizona’ s the Valley of the Sun, the City of Mesa is setting the pace for municipalities across the United States with its digital transformation tools and strategies. Sitting at the centre of this technological frontier is Scott Conn, Mesa’ s Chief Information Officer, and Paul Poledna, Assistant CIO. Scott famously looks the part of a modern trailblazer, frequently sporting a classic cowboy hat, a fitting nod to the American Southwest.
But in Mesa, being a cowboy isn’ t about wild-west lawlessness. Scott’ s spirit aligns more with that of a pioneer. It’ s a mindset of grit, independence and a fearless willingness to venture into uncharted territory before anyone else.
From AI-driven citizen services and regional tech alliances to cybersecurity triumphs, Scott and Paul share the strategic partnerships and bold philosophies that are driving one of America’ s top digital cities.
Mesa, the trend setter The city’ s ability to stay ahead of the curve is rooted in a collaborative environment that genuinely values cutting-edge tech.
56 September 2026