PLAINS MIDSTREAM CANADA
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F ormed in 2001 with just 130 employees , Plains Midstream Canada ( PMC ) has grown to over 1,400 employees and provides oil and gas transport and storage solutions across Canada and the United States . The company ’ s network of pipelines along with a fleet of truck trailers and railcars provide oil and gas producers with flexibility for transporting crude oil and natural gas liquids products linking petroleum producers with refiners and other customers .
The organisation is currently in the midst of a five-year digital transformation plan to drive improvements to business processes , improving the use of its existing technology or introducing new digital technologies . To design and enact this , the company brought in Chris Leonard , a Senior Business Strategist who is now their Director of Strategy and Digital Transformation . In his words , he and his team “ plan the right work at the right time .”
The roadmap to digitisation is underpinned by a triad of people , process and technology improvements which means the digital strategy team can look at the business holistically instead of just focusing on a singular aspect , such as implementing new tech solutions . “ Rather than having that quite narrow tactical discussion with the business around software for instance , we engage them in business terms , better understanding their needs and desired outcomes before analysing how to positively affect a change to support them . In effect we ’ re acting as that internal technology broker , working with the business to address their problems by creating new business capabilities . Sometimes our aim is merely digitally enabling what we have , but we are absolutely planning for digital optimisation and transformation .” “ Not everything on our roadmap is about introducing technology ,” Leonard continues . “ Often we ’ ve discovered that a review and improvement of existing business process is just as valuable .”
However , he adds that they are looking at planning initiatives to
AUGUST 2018