Energy Magazine August 2019 | Page 116

ENGIE ELECTRABEL

As an environmentally-conscious , customer-focused energy provider , ENGIE Electrabel is going back to basics to ensure its IT systems are a solid foundation for innovation

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No one is on course for the energy revolution quite like ENGIE Electrabel . By championing the so-called ‘ three Ds ’ – decarbonisation , decentralisation , and digitalisation – the Belgium-based subsidiary of ENGIE is leading the way towards a low-carbon future . Yet , the company ’ s digitisation strategy is not only helping it take up the fight against climate change , it is also aiding ENGIE Electrabel ’ s efforts towards operational excellence and customer satisfaction .
At the heart of the company ’ s digitisation is Chief Information Officer Marc-Grégoire Lallemand . IT is , by all accounts , a driver of business at ENGIE Electrabel Marketing & Sales activities , and Lallemand is confident that digitisation will be crucial in making its low-carbon , customer-focused vision a reality .
“ At ENGIE , we ’ re really transforming the business ,” Lallemand observes . “ We have positioned ourselves as a company that goes beyond the standard sale of energy .
AUGUST 2019