GLADSTONE AREA WATER BOARD ( GAWB )
Water – it ’ s one of the world ’ s oldest resources , it ’ s not the kind of thing you ’ d usually associate with being at the cutting edge of technology .
But Gladstone Area Water Board ( GAWB ), which supplies raw and potable water to major resource-sector industries , powergenerating organisations , and the Regional Council in the central Queensland region , is going through a digital transformation .
Leading it is Chief Information Officer Kiran Kewalramani , who has been kicking goals since he joined GAWB in June 2017 .
A results-oriented executive , Kewalramani has previously assisted companies to define , develop and deliver their information and communications technology ( ICT ) strategic and operational initiatives , including at the NSW Rural Fire Service , Telstra and the NSW Police Force , delivering benefits the organisations can reap time and again .
His latest challenge is to transition GAWB from its traditional ICT delivery model to a Cloud Delivery model
– sounds easy for self-declared digital transformation champion , right ?
“ Not quite ,” he laughs . “ Part of the ICT strategy is to transform GAWB into a digital company , replacing all appropriate manual processes with digital processes and digital workflows .
“ Up until a few years ago , we had very traditional ICT , where most of our infrastructure was housed internally . There were minimal automated workflow or centralised repository around that , and the processes were predominantly manual .
“ Now we ’ ve started replacing them with digital processes and workflows . So , rather than manually processing things and keeping records in their personal diaries , from a governance perspective , we are starting to leverage the benefits of an overarching compliance system that generates automated reminders .
“ The processes are very transparent and are allowing us to remove any duplication . I like to
34 December 2017