AUSTRALIA
Environmental release from
Awoonga Dam
GAWB is the first water service provider in Australia – and the second in the world – to achieve ISO 55001 certification for its asset management system .
Leveraging off some of the cuttingedge technology that GAWB vendors offer such as TechnologyOne and SharePoint , Kewalramani recently implemented Microsoft Dynamics as its CRM proof of concept solution . The solution integrates well with GAWB ’ s corporate application ( Office 365 ) suite .
“ That ’ s been another huge success for us ,” Kewalramani reveals . “ I would like to think we ’ re leading the way in the Central Queensland area . I ’ m cognizant of the fact we ’ re not based in a metro , which brings its own challenges , but I see our organisation becoming digital at a very envious rate .
Confronting challenges When it comes to challenges over the next 18 months , Kewalramani says the main ones are implementing ICT service effectiveness and closer integration
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