Energy Magazine February 2015 | Page 49

YORKSHIRE WATER
EUROPE innovation perspective . For example , moving water is a very expensive business as it is heavy . To move a tonne of water takes quite a bit of pumping if you are not in a gravity-fed situation . You can imagine we have got quite a significant energy bill due to rising energy costs . The question we are constantly asking ourselves is how do we square the better service and lower cost ?
“ We have been looking at how we can use renewable energy to reduce our exposure to the volatility of the market . Therefore we extended our partnership with npower so half of our future energy needs are met through renewable electricity . The deal was facilitated by RWE Supply and Trading and means Haven Power will supply renewable energy to the region via npower until 2017 .

“ We have been looking at how we can use renewable energy to reduce our exposure to the volatility of the market . Therefore we extended our partnership with npower so half of our future energy needs are met through renewable

electricity ”

– Simon Barnes

SUPPLIER PROFILE

Sabio is the UK ’ s leading independent contact centre technology specialist , transforming customer contact . With over 15 years ’ experience we ’ re ideally placed to help your organisation meet today ’ s customer service challenges . Sabio works with world leading organisations to optimise contact centre performance , reduce operational costs and improve customer engagement . As a leading independent contact technology specialist , Sabio identifies and deploys only those technologies that meet that the highest performance standards . As such Sabio has been a Platinium Partner of Avaya for over a decade , a Premier Partner of Verint for over 14 years and supporting Nuance for 10 years . Website : www . sabio . co . uk

SABIO

www . yorkshirewater . com 49