main priority for us is to understand the needs of our business units , which we treat almost as our own customers , and then to understand what their customers need . However , we don ’ t lose sight of the fact that there is a balance to be struck in terms of executing our own IoT vision , while at the same time being pragmatic and designing what our customer wants .”
Next level
Payen already has 30 projects in the pipeline , with 10 being actively worked on by the lab team , currently made up of five to 10 locallyrecruited technology experts .
The lab ’ s work in digitisation will impact the business and filtration industry in three major ways : how filters are made ; how filters are sold and how filters are used by customers and consumers . “ IoT encompasses a very broad range of possibilities , and this means we must be flexible with the work done in the lab ,” Payen adds . “ This will of course depend on the customer ,