Thames Water
EUROPE programme , which starts in April next year , and currently things are moving forward very well .”
Such a formidable collaboration of expertise will no doubt allow Thames Water to deliver the highest quality large capital projects , however the company is also responding to its customers ’ number one concern : leakage .
“ We are a customer service business first and foremost , and want to ensure that if customers had a choice , they would choose Thames Water ,” Collington said .
“ In AMP6 we have committed ourselves to reducing leakage levels by an additional 59 million litres per day , having reduced leakage by 20 percent since we were acquired by the current owners , Kemble Water Limited , in December 2006 .
“ This will be possible through the replacement of 881 kilometres of water mains as well as the number of leaks we will be able to detect thanks to metering .
“ In London we are water stressed , with less rainfall than Istanbul and only half as much as Sydney , so we need to be more efficient . People on meters are usually more careful , and on average use around 12 percent less , so by 2030 we are looking at getting 100 percent of our customers metered .”
Smart meters allow customers to view data online and have full control over their water usage . The data will also allow Thames Water to find and fix leaks faster .
Rags in the sewers
“ In AMP6 we have committed ourselves to reducing leakage levels by an additional 59 million litres per day and have reduced leakage by 20 percent since we were acquired by the current owners ”
– Bob Collington
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