Energy Magazine March 2016 | Page 63

ADDING VALUE THROUGH AFTERMARKET SERVICES

You are at the heart of meeting global energy needs . We make sure your equipment doesn ’ t skip a beat .
Find out more about our Atlas Copco Gas and Process Aftermarket solutions at www . atlascopco-gap . com / aftermarket or visit our strategic cooperation partner in Oceania , IPS at www . ipsaus . com . au .
WELL OILED MACHINE Several factors separate IPS Australia from the competition .
With so many original equipment manufacturers in Australia , IPS Australia ’ s smaller size actually works in its advantage compared to larger corporations .
“ Their systems of operations are very much in that large corporate vein ,” said Yeoman . “ They ’ re very rigid in the way they do business .” With the recent downturn in the oil and gas , as well as mining industries , there has been a big focus on cost from IPS Australia ’ s customers . But even though being more cost efficient is one benefit to customers , they are generally more concerned with reliability .
“ I think we have a much stronger focus on customer service , and we ’ re certainly a lot more agile ,” said Yeoman . “ We ’ re able to respond and react much quicker , and we have a very close relationship with our customers and regional business support , so customers
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