SSE ENERGY SERVICES
“ BEING PART OF THE OVO FAMILY IS ANOTHER MAGNITUDE OF SPEED : IT ’ S AN INCREDIBLY AGILE , NIMBLE BUSINESS ”
PHILIP CLAYSON CIO , SSE ENERGY SERVICES
Leader of the Year ’ at the 2019 Tech Leaders Awards and also a finalist for ‘ CIO of the Year ’, it is with this inspiring attitude that Clayson has been spearheading the company ’ s digital evolution since mid-2019 .
Chirag Khergamkar , Client Partner to SSE Energy Services at Infosys , says that the two companies have a history that reaches back to 2004 , a relationship which has continued to develop ever since . “ In 2019 , we were selected by SSE Energy Services as one of its partners for a digital implementation project with Pegasystems ,” Khergamkar explains . Infosys provided DevOps and security monitoring services for SSE Energy Services ’ collaboration with Pega , a telco helping to transform the company ’ s customer service experience . “ As I look at the partnership today , it is about being closer and more strategic to SSE Energy Services by jointly exploring where we can make a big difference .”
Whilst the objective of digital transformation is relatively commonplace in contemporary enterprise strategy , Clayson highlights that the OVO acquisition has given SSE Energy Services an edge that few of its competitors share . ““ OVO is another magnitude of speed : it ’ s an incredibly agile , nimble business ”, and Clayson ’ s fresh attitude compliments what both companies already share : a dedication to best-in-class services , high-quality customer service and outstanding products .
Additionally , recognising that customer preferences for digital journeys have increased in recent years , the expansion of self-service capabilities for apps and websites has been
102 May 2021