Energy Magazine May 2021 | Page 98

Philip Clayson , CIO , explains how SSE Energy Services ’ transformation is leading to a digital revolution that will benefit customers directly
SSE ENERGY SERVICES

Philip Clayson , CIO , explains how SSE Energy Services ’ transformation is leading to a digital revolution that will benefit customers directly

SSE Energy Services has distinguished itself in the energy industry via its pioneering attitude , which saw bold investments in core services , home repair services , broadband , and has one of the highest customer satisfaction ratings in the sector , where strong , customer-centric business ethics ensure the company ’ s competitiveness in the market .

In 2019 , Bristol-based energy supplier OVO Energy acquired SSE Energy Services , a move which accelerated OVO ’ s ‘ Plan Zero ’ sustainability strategy to tackle the most important issue of our time ; the climate crisis , by bringing customers with us on the journey towards zero carbon living . OVO Energy has committed to being a net zero carbon business and achieve bold science-based carbon reduction targets by 2030 , while helping members halve their carbon footprint at the same time .
The acquisition was significant , states Philip Clayson , Chief Information Officer , because with new ownership came an entirely different and exciting way of operating . Clayson ’ s expertise and skill in his field is apparent from an impressive career , including executivelevel positions with some of the largest UK and international brands . One thing that has characterised his approach in each role has been fast-paced , visionary leadership : “ I ’ m not a steady-state CIO ; I ’ m a transformational CIO . It ’ s what I do .” Recognised as ‘ Transformation
98 May 2021