Solutions30 harnesses AI like image recognition and route optimisation across its 16,000 workforce, driving sustainable connectivity, energy and technology services
SOLUTIONS30
Solutions30 harnesses AI like image recognition and route optimisation across its 16,000 workforce, driving sustainable connectivity, energy and technology services
When a company manages 80,000 service calls daily across 10 countries with a workforce of 16,000 technicians, manual oversight becomes impossible.
This reality has driven Solutions30, the European field services company, to embrace AI. Solutions30 provides installation and maintenance services for telecommunications infrastructure, energy grids and digital equipment across Europe.
From installing fibre optics to switching traditional meters for smart meters, its technicians handle everything from routine maintenance to complex safetycritical work that can’ t afford mistakes.
Jerzy Badowski, the company’ s Group Chief Information Officer( CIO), spent over 20 years in IT across banking, insurance, healthcare and aviation before landing at Solutions30.
His perspective on AI reflects this broad experience: it’ s a tool that must complement existing frameworks rather than replace them entirely.
106 November 2025