Solutions30 & NinjaOne:

Solutions30 Group CIO Jerzy Badowski on how NinjaOne helps it manage 16,000 technicians across Europe, boosting security compliance and cutting costs

With a sprawling network of 16,000 field technicians operating across 10 European countries, Solutions30 faced a complex operational challenge. To manage and secure its workforce, it turned to NinjaOne’ s unified endpoint management platform. The company handles 80,000 service calls daily across telecommunications, energy, and digital sectors. The scale of activity requires centralised visibility over thousands of laptops, mobile devices and servers spread across its European operations.

According to Jerzy Badowski, Group CIO at Solutions30, managing this environment manually was not feasible:“ It cannot be done manually,” he explains,“ so we needed a lot of different systems to support the technicians’ activities.” This reliance on multiple, disparate systems was a key challenge the company aimed to solve by finding a single, consolidated platform.

In 2021, Solutions30 evaluated multiple endpoint management solutions to address this need, focusing on both functionality and cost-effectiveness.

Ultimately, NinjaOne emerged as the preferred choice due to its platform coverage and competitive pricing structure.

How NinjaOne reduces administrative overhead NinjaOne’ s platform’ s autonomous patching capabilities have delivered significant operational efficiencies for Solutions30’ s IT team.

Rather than requiring dozens of administrators to manually update software across thousands of devices, the company can now deploy patches with minimal manual intervention.

“ We would have needed to have 50 or maybe 100 administrators to do the patches every day and currently we can do it just by one click,” Jerzy explains.“ That’ s a huge optimisation and saving of both time and resources.”

NinjaOne’ s centralised dashboard provides Solutions30 with real-time visibility across all endpoints, enabling rapid identification of missing patches, software vulnerabilities and hardware issues.