UTILITIES
and success right now ?
Our landmark research and extensive experience shows that 85 % of organizations lack clearly defined Key Results , which leads to significant misalignment around key priorities . And nearly everyone — 84 % of those surveyed — hold their leaders responsible for creating this degree of clarity .
Without clarity , confusion leaves the door open to poor execution and invites counterproductive behaviors . It licenses people to maintain the status quo and to dismiss their accountability for results . It kills momentum because no one feels confident about which direction to move . In the Energy industry , we typically hear these issues come up when we are not achieving Key Results : weather was bad , I had to clock-out , I didn ’ t get
You Get What You Create Accountability For
Accountability begins with clearly defined Key Results . What you create accountability for is what you get ; and what you get is what you created accountability for . That is resoundingly true when it comes to holding others and ourselves accountable . What we hold ourselves accountable for is what we get . Or , in other words , what we take ownership for is what we get .
Taking ownership is a critical step , and it can also be a difficult one . Making the tie between our own actions and the results we are getting , particularly when those results are not what we want , can take some real heart . Here are some questions you can ask yourself to help you make the tie : 1 . What am I pretending not to know about the impact of my role in the outcomes I am getting ? 2 . What are the extra steps that I would take next time when faced with similar circumstances ? 3 . What advice would I give someone else about how to move forward when faced with the same set of conditions ?
Taking ownership for the results you want to get by making a complete , full , and personal commitment to achieving them is an investment that will pay huge dividends . Tip : Try sitting down with someone you trust and discussing your ownership for issues keeping you from achieving your Key Results .
12 September 2014