ENERGY our digital play ,” he says .
“ Our customers have for years been working with large transactional systems and they all want and need to respond to the customer experience by having a digital presence , and we saw this as a great solution .”
The white labelled SelfServe . Cloud product leverages OutSystems to offer a best in class response for retailers wanting to offer integrated customers self-serve and energy efficiency capability without the overheads of being coupled to traditional customer care and billing solutions .
The second is Bit Stew Systems , creators of the market-leading platform for Software Defined Operations for the Industrial Internet , which sets out to improve utility operations and asset performance in the fields of smart metering and smart grid operations .
“ For our customers , who are wanting to leverage the large volumes of data in their transactional systems for better asset and customer outcomes , Bitstew has demonstrated a superior data integration and visualisation capability . This is especially so for utilities . Coupled with our services partner OSI and their deep data integration and analytics background we are particularly excited about the future of this offering ” Nidd says .
Where we are helping our customers with an end-to-end approach to remediating or developing complex meter and communications solutions our partner Operational Technology Solutions ( OTS ) have enabled us to have the market leading engineering capability required to be successful in this space . This has been particularly evident in OTS ’ s ability to remediate a complex point-to-point metering communications solution whilst simultaneously overlaying a contingent solution and trialling market leading data acquisition capabilities across both technologies .
We are confident that the ecosystem we have developed with these partners positions us well to support our customers to change their businesses sustainably , now and in the future .
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