Laying the groundwork for Disaster Operations Management ( DOM )
AVOIDING DISASTER
IN THE UK IN 2013 , SSE & UKPN WERE FINED £ 8MN FOR MANAGEMENT FAILURES OF SLOW POWER RESTORATION FOLLOWING A MAJOR STORM , WITH 660,000 CUSTOMERS AFFECTED
an asset management system , to layer the two together for analysis . Further information could then be drawn from vegetation data to predict the impact of fallen trees on those assets . To commence repair , field force automation and workforce management systems then need to organise the dispatch of field crews to repair the damage . This reactive process of responding to a disaster is both time- and labour-intensive , which is likely to result in fines for services failing to be restored within the required amount of time .
Costs for the restoration of power also increase when outdated systems lack the capability to provide an accurate and reliable response plan . These costly overheads may include the hiring of specialists to run damage assessment tests or paying staff overtime .
Laying the groundwork for Disaster Operations Management ( DOM )
Regulators are increasingly focusing on utilities performance metrics for defining their rates , costs and access to safety improvement , R & D and innovation budgets . All these affect the utility ’ s operational and financial performance . An intelligent DOM solution will also prepare the groundwork to enable utilities to align and prepare themselves for some of the newer changes on
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