— Ken Cowher , Vice President of Operations for the Service unit , Heath Consultants

“ For us on the operations side , it ’ s also important from a digital transformation perspective to collect data on the performance of our technicians ,” notes Ken Cowher , Vice President of Operations for Heath ’ s Service unit . “ It is important we have a standardized and automated way of doing that to ensure we get good quality data we can run predictive analytics on . This allows us to proactively manage our crews and make them as efficient as possible .” Cowher explains that all service operations lie within a competitive bid industry , which in turn means that efficiency is key .

121 EXECUTIVE PROFILE

Jeffrey Tuttle has worked in various capacities within the utilities sector for over 30 years . Prior to joining Heath he served as General Manager for Greer Commission of Public Works where he directed the company ’ s day-to-day operations and long-term direction of all utility operations . He has served on various association ’ s Board of Directors including Piedmont Municipal Power Agency ( PMPA ), American Public Gas Association ( APGA ), Blue Ridge Scouting Council , and Greer Relief . From 2011 to 2012 , he served as the Chairman of American Public Gas Association ( APGA ) and Texas Gas Association .

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