at Hark – and that ' s across all the sectors , from chemical processing to facilities management to supermarkets .
Q . WHAT WERE THE KEY DRIVERS IN THIS EVOLUTION ?
» LWhen we were exploring and getting into the market with our technology , what became apparent was how difficult it was to connect all of these disparate legacy assets – building management systems , energy metres , even energy storage and wind farms . Customers and companies really want to get data out of those assets to drive efficiency and energy gains , and get complete visibility – that was very , very difficult for them ..
The driving force behind what we do now is making it as easy as possible to connect to those assets as a first priority ; that ' s where we ' ve driven a lot of our
R & D , a lot of our product . Now , we ’ ve got energy analytics tools , we ’ ve got downtime reduction tools , alarm tools for assets , and that ' s where this was born out of – connecting to assets that really are important in driving sustainability . After all , how can you manage what you can ' t measure ?
Q . YOU ' VE GOT A MANTRA THAT ' S SET ON THREE PILLARS . CAN YOU TALK US THROUGH THOSE ?
» Actually there ’ s two mantras : our Culture and our Values . So when we talk about improving efficiency , we talk about improving the efficiency of a production line , improving the efficiency of a building , improving the efficiency of a business process that is related to those assets . For instance , it could be reducing maintenance , people unnecessarily going out to an alarm or an asset , when they can remotely configure it .
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