ENERGY resources information system ( HRIS ), and a single documents management system from Sydney-based Objective Corporation .”

This year , the organisation rolled out a business intelligence platform which is all about leveraging technology to achieve efficiencies .

A prime example of this is the current campaign to encourage customers to move from paper to electronic bills . Already more than 68,000 of 300,000 account holders have signed up to e-billing . “ We are working hard to raise that number significantly . It ’ s all part of our goal to be a hassle-free business for our customers . We compare the Unitywater customer experience with other leading-edge service providers in banking , insurance , airlines and the like . They are our benchmark , not other water companies .

Unitywater ’ s e-billing service www . unitywater . com 95