Energy Magazine September 2018 | Page 72

REACTIVE TO PROACTIVE
FLOGAS
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“ Scheduled routes go out to the driver , and when we complete a job an invoice then goes out in real-time . If we don ’ t deliver on that day it goes back to the order pot for rescheduling immediately .”
REACTIVE TO PROACTIVE
Through the use of demand sensing , Flogas will continue to fulfil requests across its forecasting operations , as well as taking a greater look at customer consumption data to extrapolate three months of rolling forecast data .
“ This will enable us to really try and set our resource levels for the next three or four months ,” says Eaton .
“ We want to take our resource management digital as well so that we always know what drivers and vehicles we ’ ve got to schedule .”
Through its on-truck computing system , Flogas will also seek to provide increased customer contact regarding the time its services will arrive .
“ We ’ re really getting to a point of system managing everything end-to-end ,” he adds .
However , throughout its transformation , it has been imperative for
SEPTEMBER 2018