EnergyDigital Magazine August 2023 | Page 103

AI IN ENERGY

“ Corporate Net Zero pledges are part of daily business . In the past 18 months alone , they have increased fourfold , which is great to see ”

ELISABETH GOOS EMEA LEADER SUSTAINABILITY SERVICES , IBM
“ In 2020 , approximately 150m smart electricity meters were installed in Europe , and , according to Berg insights , this number will increase to 227m units by 2026 .”
Smart metre installation creates an abundance of data – particularly for utility firms – that will allow wider reduction in energy demand . On the other hand , data acquired by smart meters will enable consumers to optimise home networks based on trends in their daily lives – solutions will predict when they will charge their cars , use their appliances , and turn on the heating based on past data .
“ From a billing perspective , customers who opt to invest in renewable energy generation for their homes will now expect to see a thorough breakdown of the energy they use and generate from their suppliers ,” says Ben-Shahar .
“ For many customers , the underlying driver will be a desire to ‘ go green ’ so further billing personalisation will also be in demand – from carbon saved or equivalent in trees planted . This kind of information is emotive and exciting for customers looking to engage in an industry that has struggled to drive engagement .” energydigital . com 103