UPHOLDING HIGH REGULATORY STANDARDS
ASIA
A stunning view of TNB ’ s men at work
The journey to the top entails a shift towards a more performance-oriented and adaptive culture
— Datuk Wira Roslan Ab Rahman , CCO that it ’ s all about serving the needs of people ,” he says . “ Businesses must be clear of whom they serve and understand these people well . The moment businesses lose sight of this is when the firm loses its value proposition and thus profits or worse , loses its license to operate .”
“ Many words can be used to describe Tenaga Nasional Berhad , however , I prefer the simple description of ‘ empowering people ’,” he stresses . “ If we were to go back in history and recall the development of Malaysia from a rural economy to what it is today , it is clear that by bringing electricity to homes , TNB has made a significant difference to the lives of people who , before then , didn ’ t have access to 24-hour electricity .
“ With electricity , lives of people , families and societies have been able to change for the better and as TNB , we are so privileged to be able to serve people this way .”
UPHOLDING HIGH REGULATORY STANDARDS
Keeping pace with the ever-evolving regulatory environment , as the fourth and final pillar of TNB ’ s strategic plan , involves assisting the government in the execution of regulations and policies in the energy sector .
In recent years , the government has implemented Malaysian Electricity Supply Industry ( MESI ) reform initiatives which notably introduced Incentive Based Regulation ( IBR ) and
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