INNOGY SE
16
2016
Year founded
€ 36.9bn Approximate revenue
42,000 Approximate number of employees to optimise our end-to-end customer journeys - seeing where we can give our clients a ‘ digital delight ’ as I like to call it - as well as exploring new business models which are data-driven , platformbased , and highly scalable in nature .” innogy is , next to its core business of supplying electricity and gas to its customers , making services available to help customers install and maintain sustainable energy solutions such as photovoltaic ( PV ) panels , insulation of houses , smart home devices and e-thermostats , all with a view to “ make society more sustainable .”
As part of the Retail Digital Program , the focused use of digital innovations such as AI is able to grant customers a seamless and insightful journey into sustainable solutions for their home or business . “ A beautiful example is the application of data analytics and artificial intelligence algorithms to make the whole journey of orientating and selecting solar panels easier for customers : Looking at whether your house is able to have solar panels on the roof as well as buying or renting them . What we have done is to bring lots of data points and sources together ( through selected partners )
DECEMBER 2019