Energy Magazine January 2017 | Page 67

USA AND CANADA

“ We see our partnership going well beyond the usual scope of that overused word ”

Specifically , brokers have come to expect supply partners to make sales , commission and account management as easy and transparent as possible — that ’ s why Hertel said that developing the technology to meet and exceed that expectation was number one on the to-do list when NAPB was founded . “ We ’ ve developed top-of-the-line broker sales and commission portals , powered by our new end-to-end system we ’ ve named ‘ Joules ’,” Hertel said . “ Jim Crysdale led the development of the industry ’ s first sales portal and has more than 26 years of experience in this space , so having him on our team as a primary architect of all three of these proprietary pieces of technology has put NAPB in a league of its own when it comes to its technological performance and capabilities .”
Elaborating on the company ’ s broker portals , Hertel said , “ The portal is our conduit to get the data from the broker to price the customer . It will generate pricing , proposals and executable documents – we are very proud of it , and our brokers love it !” It is a completely integrated platform that takes the broker right through customer pricing , to enrollment , to billing and to commissions , says Hertel . “ It gives us the ability to move from market to market very quickly , and it is entirely scalable .”
The portal ultimately gives the broker control in whatever way they choose to use it . Being able to upload customer data and generate pricing and documentation means that deals can be automated , with no manual intervention on the part of NAPB . A commissions platform is integrated with the sales platform , giving a broker the ability to see its past commission statements alongside its projected income from NAPB . “ It allows
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