Energy Magazine January 2017 | Page 68

Billing , Reporting & IT Solutions for RETAIL ENERGY

A Znalytics ’ partnership provides much more than just EDI and Billing . Our system is designed to provide :
• Incredible customization ranging from broker portals to pricing engines and customer facing applications
• Predictive data analysis that let you run What if scenarios to improve sales and reduce churn
• Support for non-commodity billing and a wide range of affinity plans and promotions
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www . ZNALYTICS . com
3625 Brookside Pkwy . # 395 , Alpharetta , GA 30022 + 1 678-466-9738 info @ znalytics . com our brokers to self-serve . Having this accounting-like function through the commissions portal is rare in the industry , and it underlines our commitment to the broker channel ,” Hertel said . “ It is a really neat system : they can opt for full automation of customer accounts or any level of intervention they choose .”
The strength of the technology platform gives NAPB scalability and consistency as it moves from market to market . That ’ s a long-term advantage that the broker will appreciate more and more as the end customer becomes accustomed to dependable pricing and transparency – it ’ s a frequent occurrence , he says , to have issues with billing timeliness and accuracy , or the common practice of outsourcing billing to a third party .
As it develops , NAPB wants to expand the technology it has introduced to the market to become increasingly integrated with its
68 January 2017