TRICON ENERGY
Why ? Because , he argues , there is always a trade-off between the technology you use and the employees you engage to run them . Wood believes that CIOs often face a dilemma – almost a law of diminishing returns .
‘ I believe a CIO ’ s efficiency it goes up until you start spending a certain amount of time on your tool-sets … then you have negative returns .
‘ The more time the CIO spends working at that level with the tool-sets the less effective they are in their job and their tasks .
‘ The greater the number of tool-sets you have , the more complex the environment , so you either need more employees , and more highly skilled employees .’
Wood says this is the challenge all CIOs face . ‘ If you don ’ t get the ratio right , you face a fall in efficiency . He says the real skill is learning how to measure the tool-sets you have and know how to measure what your staff can support . You need to ensure that you ' re identifying optimisation and the value in the tools that are available . Just having them isn ' t enough .’
Waving the I . T magic wand Wood says he is passionate about getting the relationship between the Board of a business and the CIO right too . “ It ’ s absolutely key ,” he says .
“ It ’ s interesting ,’ he says . “ I recently heard someone say that , to the board of a company , technology is magic ; the CIO is a wizard .”
“ Partnerships are the backbone of building a business such as Tricon Energy ”
CRAIG WOOD DIRECTOR OF INFRASTRUCTURE AND SECURITY , TRICON ENERGY
“ The board says : ‘ We say we want this outcome ’ and the board hears the wizard say : ‘ I ' ve got a magic wand , and this is what ' s going to fix it for you .” Most often regardless of what the CIO actually tells them .”
“ But if you can ' t deliver actual outcomes to demonstrate and recognise where there ' s risk as well as identify that we have additional risk that needs to be addressed and you don ' t communicate that to the board then the board is going to be surprised , and if that surprise results in ransomware it ' s going to create a lot of issues .”
But according to Wood , that ’ s only half of the equation space in . The other half is all about looking beyond your internal assets . Again , he stresses that balance is everything . “ What you can ’ t get from that ‘ well-oiled ’ internal employee mechanism you need to complement with partnerships .” energydigital . com 71