WATER NSW
opportunity to get accurate timely data through to the customer , who is making significant financial business decisions in some cases , especially in the agricultural field ; having information in a timely manner is essential for them to make good business decisions . Our consolidated data lake fed by emerging IoT sensors is giving us good quality data which our customers are able to move forward with and I think that ’ s the partnership that we are trying to continuously form with our customers in order to meet their needs . All of this data is visualised in an industryleading online platform called “ WaterInsights ”.
Langdon reiterated the importance of putting customers at the heart of all decision-making , including technological
2015
Year Founded
Utilities Industry
500-1,000
Number of Employees change . He pointed to WaterInsights as a prime example of listening to your customers and then delivering a product to not only meet but exceed , their expectations :
“ Our first step towards establishing this has been the introduction of WaterInsights . The WaterInsights product was born from the desire of our customers to see all information , pertinent to them , in one location . WaterInsights has delivered this in a usercentric format that puts the information that our customers told us was important at their fingertips . Excitingly , our next release , which is due mid-2022 will see us being able to push out key operational information , such as supplementary flows
34 November 2021